Frequently Asked Questions

The platform can currently include offerwalls, surveys, daily bonus claims, login streaks, daily missions, achievements, referral commissions, promo codes, weekly raffles, weekly and monthly leaderboard prizes, the spin wheel, VIP boosts, loot cases, cashback shopping, and PTC ads. Availability can differ by country, provider inventory, account state, fraud review, and active promotions.

Your account now gains one level for every 1,000 earned points. Every 10 levels, such as level 10, 20, or 30, unlocks a one-time level reward that you can claim from your profile or the compact level widget on your dashboard. Level rewards are claimable milestones, not hidden automatic offerwall bonuses, so you can clearly see when a reward is waiting.

The Daily Engagement area runs on UTC timing. You can usually claim one daily bonus per UTC day, build streaks by claiming on consecutive UTC days, complete rotating daily missions, and unlock permanent achievements tied to activity and account progress. Some boosts, extra spins, or extra missions can also be influenced by VIP status or other active systems.

Your account can have multiple referral codes. When a new user signs up with one of your codes, the relationship is recorded. If that referred user later earns eligible points, your account can receive commission based on your current referral tier and the rules active at that time. Commission may be held, adjusted, or reversed in fraud, provider-conflict, or duplicate-credit cases.

Codes are redeemed through the Social Media Cases on the Daily Bonus page. We post codes on our X, Facebook, Instagram, and Discord channels — each code only opens the case for the platform it was posted on. Codes can have start and end dates plus a global usage cap, and each code works once per account.

These are separate systems. The wheel uses server-side result selection and can include one free daily spin plus extra spins you earn or buy with points. Raffle tickets are awarded from eligible activity and used in scheduled draws. Leaderboard rewards are based on the ranking periods shown on the leaderboard page, and payouts follow the active prize pools and distribution logic published there.

VIP lets you spend points on premium plans that can boost earnings on eligible rewards, add extra wheel spins, add extra streak freezes, and unlock higher-tier perks. Benefits apply only while the plan is active and can change if the plan expires, is cancelled, or is updated by the platform.

Loot cases are a point-spend feature. You choose a case, review the possible drops and probability chances, and then open one or multiple cases at once. The server determines the result and applies the point debit and reward credit. Cases are not guaranteed profit and are designed as a risk-based entertainment feature inside the platform economy.

The cashback portal tracks a click from your account to a listed merchant through our affiliate routing flow. If the affiliate network later reports a valid purchase, a cashback record is created and may stay pending during the review or lock period. Once confirmed, points are credited to your balance. Cashback is not instant and depends on successful third-party tracking and merchant approval.

PTC ads require you to start a timed view and then complete the server-side validation before points are credited. The survey router helps you compare survey providers by estimated reward, estimated time, and qualification rate, and then sends you into the linked provider flow. Survey and PTC rewards can still be delayed, held, rejected, or reversed if a provider or anti-fraud review finds the activity invalid.

A hold can be applied when we or a provider need more time to validate activity, reduce the risk of reversals, or review suspicious traffic, multi-account behavior, payout overlap, VPN/proxy signals, or other fraud indicators. Held rewards are not guaranteed to be released if the activity later fails validation.

Most withdrawals are reviewed within about 12 to 48 hours, but some can take longer because of fraud checks, payout queue volume, wallet or merchant delays, manual review, or inventory issues. A submitted request does not guarantee instant payment.

No. Only one account per person is allowed unless we clearly approve an exception in writing. Multiple accounts, self-referrals, account sharing, farming, or using another person’s identity, device, or payout route can lead to holds, reversals, permanent suspension, and refusal of withdrawals.

No. VPNs, proxies, emulators, bots, scripts, device spoofing, traffic masking, or any tool used to interfere with accurate identity, device, or location checks are prohibited unless a provider explicitly allows it and the platform separately permits it. These tools can trigger fraud review, cancellation of earnings, or account suspension.

Strictly necessary cookies are used for security, authentication, and core site operation. Optional analytics, advertising, affiliate tracking, and similar technologies are controlled through the cookie settings system. You can review or change those optional preferences at any time from the footer.

Use the support or ticket system from your account whenever possible so your request can be matched to your user ID and activity history. For privacy-related requests or legal notices, use the contact route described in the Privacy Policy and complete the operator details there with your real business information.

VIP Silver (5,000 points / 30 days) unlocks the Spin Wheel, +5% earnings boost, +1 daily spin, +1 weekly streak freeze. VIP Gold (15,000 points / 30 days) unlocks the Wheel and Loot Cases, +10% earnings, +2 spins, +2 freezes, exclusive missions and priority support. VIP Platinum (40,000 points / 30 days) unlocks everything including the Weekly Raffle, +20% earnings, +5 spins, +3 freezes, and an animated rainbow username in chat.

GIFs in chat are now a VIP perk available to all VIP tiers (Silver, Gold, and Platinum). Upgrade at /vip to unlock GIFs, emojis, and rich media in chat.

These are VIP-exclusive features. The Spin Wheel requires VIP Silver or higher, Loot Cases require VIP Gold or higher, and the Weekly Raffle is VIP Platinum-only. Visit /vip to upgrade and unlock access.

You can hold only one active VIP membership at a time. To switch tiers, cancel auto-renew on your current plan, wait for it to expire, and then subscribe to the new tier.

A new option in the Withdraw section that lets you spend your earned points on real CS2 skins from a curated catalog. Skins are sent manually by an admin to the Steam trade URL on your profile.

The same conversion rate as every other reward on the site. A skin priced at $5.00 USD costs 5,000 points, a skin priced at $0.50 costs 500 points, and so on. The points price you see on each skin card already includes any active discount.

The trade URL is the only way an admin can send you a skin on Steam. You cannot place a skin order without one. The trade URL format is validated server-side so common typos are caught early.

Open your profile, paste your Steam trade URL into the "Trade URL" field, and save. Get the URL from Steam → Inventory → Trade Offers → "Who can send me Trade Offers" → "Create New URL".

Skin trades are fulfilled manually by an admin — they are not automatic. Most orders are processed within 12 to 48 hours, but high-volume periods or rare skins can take longer. The status updates on your order history page as the order moves forward.

pending = your order is queued; processing = an admin is preparing the trade; sent = a Steam trade offer has been sent — accept it; completed = the trade was accepted on Steam; cancelled = the order was cancelled and your points were returned; refunded = your points were returned for any other reason.

The full points price you paid is returned to your balance automatically inside the same transaction that updates the order status. You will see the refunded points appear in your balance and a status update on your order history.

Skin prices come from live market data and are refreshed periodically. The points price you confirm at checkout is locked in at that moment because the server re-checks the current price right before charging you and uses that exact value for the order record.

Admins can run sales that apply to all skins, a specific skin, an entire weapon, a rarity, or a category. Active discounts show on each affected skin card with a percentage badge and a struck-through original price. Discounts always apply to the USD price first, then convert to points.

It means the skin is in the catalog but has no current market price (typically because it is not listed on the price source we use). Admins can manually price these skins, but until then the Buy button is hidden.

Each Buy click places one order, and you cannot cancel a skin order from the user side. Contact support if you need an order cancelled before it is sent. If an admin cancels or refunds it for you, your points come back to your balance automatically.

Prices are sourced from a third-party marketplace API, not the Steam Community Market directly, so they may differ slightly. Admins can also override individual skin prices when needed (for example, to match Steam Market more closely on rare items).

Open Security from your account menu, scan the QR code with an authenticator app such as Google Authenticator or Authy, and confirm with the 6-digit code. You also receive 10 one-time backup codes — save them somewhere safe. If you cannot use an app, an email-code option is available as a fallback.

Two-factor authentication protects your balance. Withdrawals can only be requested with 2FA enabled, and each request asks for a fresh 6-digit code from your authenticator app (or an emailed code). Set it up once on the Security page and every future cashout stays protected.

Sign in using one of your saved backup codes or the "email me a code" option on the challenge screen, then re-enroll a new device from the Security page. If you lost both the app and your backup codes, submit a support ticket — the team can verify your identity and reset 2FA for you.

Follow Recompensated on X, Facebook, Instagram, and Discord — codes are dropped there regularly. Enter each code into the matching platform case on the Daily Bonus page (a Discord code only opens the Discord case). Redeem quickly: codes can have a usage cap and an expiry date, and each works once per account.

Staff occasionally drop a "rain" — a pot of points — into the community chat. While the rain timer runs, press Join on the rain card pinned above the chat; when it ends, the pot is split equally between everyone who joined. You need a verified email and at least one completed earning to be eligible.

Yes. Both use a commit-reveal system: the server publishes a hash of its secret seed before you roll, and each result is derived from that seed, your own client seed, and a nonce. Open the Fairness chip on the wheel and cases pages to see your seeds, set a custom client seed, rotate seeds, and verify past rolls.

Pick the option in the Withdraw section on the Rewards page. These payouts are delivered by email, so enter a valid email address with your request — gift cards start at $5.00 (5,000 points) and let you choose from many brands. After review, usually within 12 to 48 hours, the reward arrives in your inbox.

No. Prizes and bonuses — daily bonus, wheel spins, loot cases, raffle wins, promo codes, chat rain, level and leaderboard rewards — are excluded from the weekly and monthly leaderboards and grant no XP. Only genuine earning counts: offers, surveys, cashback, PTC ads, shortlinks, and referral commission.

A streak freeze protects your daily-claim streak when you miss a day. It activates automatically on your next claim — no button to press — and your available freezes show as a purple shield on the dashboard streak widget. VIP plans add extra weekly freezes: Silver +1, Gold +2, Platinum +3.

New accounts get a guided quest on the dashboard: short steps like verifying your email, exploring the earn page, and completing your first offer. Each step pays points when it completes — several hundred points across the full quest — on top of the separate welcome bonus. Existing accounts see the quest too.

Visit the Rewards Hub — free guides on maximizing offers and surveys, cashing out Bitcoin, Ethereum, gift cards and Visa, avoiding scams, plus insider tips. The Free Rewards section adds step-by-step pages for popular goals such as free Bitcoin, Robux, V-Bucks, Steam money, and CS2 skins.

A staff member tagged you with @yourname in the community chat — usually to answer something you asked or to flag something for you. Click the notification or the chat bubble to open chat; the message that mentions you is highlighted so it is easy to spot.